This topic includes:
We strongly recommend to deactivate all power saving options in Microsoft Windows in order to ensure an interruption-free operation of MADRIX 5.
Microsoft Windows operating systems offer a wide variety of power-management options. In most cases, laptops, notebooks, and netbooks benefit from a longer battery life if a good power management is in use. But certain problems might occur because of computer power savings nevertheless:
▪After a while your MADRIX KEY cannot be identified by the software anymore.
▪Your hardware interfaces are suddenly deactivated.
Make sure to set up power-saving settings especially if you are using:
▪A MADRIX KEY [USB dongle]
▪MIDI controllers [via USB]
▪USB hardware interfaces [such as MADRIX NEO]
▪A notebook/laptop to run MADRIX 5
▪Make sure to change the USB power settings.
▪Especially for notebooks, we recommend to activate the High performance power plan.
This setting will make sure that your notebook or laptop will have all its potential performance available for MADRIX 5.
▪In Windows 10, select Start > Windows System > Control Panel > Power Options, and change the power plan to High performance
▪In Windows 10, select Start > Windows System > Control Panel > Power Options > Change plan settings
▪Click Change advanced power settings
▪Especially the USB settings are important. Disable the suspend settings!
▪Change any other settings that might interrupt the operation as required.
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