Overview
Microsoft® Windows® operating systems offer a wide variety of power management options. In most cases, PCs, laptops, notebooks, and netbooks benefit from a longer battery life if a good power management is in use.
But certain problems might occur nevertheless. If after a while your MADRIX KEY cannot be identified by the software anymore or if your interfaces are suddenly deactivated, we advise:
If such problems occur, we strongly recommend to deactivate all power options in Windows® in order to guaranty an interruption-free operation of MADRIX.
How To Change Power Settings
You can access the "Power Options" of Windows® in the "Control Panel".
Navigate to "Change power-saving settings".
Make sure to click "Change advanced power settings".
Especially the "USB settings" are important. Disable the suspend settings.
And do not forget to change also other settings that might interrupt the operation.
Notebooks /Laptops
Make sure to change the power plan to High performance in the Power Options of Windows when you are using portable computers, such as laptops, notebooks, or netbooks.